formal phone call

Discussion in 'English Only' started by sdcp, Sep 29, 2006.

  1. sdcp Senior Member

    Hungarian, Slovakia
    I have to make a formal (business) phone call. How do I ask politely who am I talking to (I don't remember the person's name)?

    Thanks a lot!
  2. cuchuflete

    cuchuflete Senior Member

    Maine, EEUU
    What country are you calling? Usage may vary considerably.
  3. lexicalia Member

    Cologne Germany
    American English
    "This is (name) from (company). With whom am I speaking please?"
    Or, if you've forgotten their name: "I'm terribly sorry, but I'm afraid I've forgotten your name" will do just fine. Very polite and formal.
  4. french4beth

    french4beth Senior Member

    Or, sometimes I'll ask the person to spelltheir name for me if I don't want to admit that I've forgotten their name ;)
  5. rsweet

    rsweet Senior Member

    English, North America
    This is a great tip, french4beth. It often takes me 2 times to remember someone's name. :eek: The only problem with your technique would be if someone said, "S-m-i-t-h.":D
  6. paperclip013 Member

    Bulgarian, Bulgaria
    Hello and Hola,

    As someone who makes a living out of phone calls, I would like to suggest the following:

    1.Good morning/afternoon/evening, this is (give your name here.) May I speak with the director of marketing?


    2.This is Senor Moreno of Moreno et Cie. May I ask whom I am speaking with?

    I hope this helps,

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