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formal phone call

Discussion in 'English Only' started by sdcp, Sep 29, 2006.

  1. sdcp Senior Member

    Hungarian, Slovakia
    I have to make a formal (business) phone call. How do I ask politely who am I talking to (I don't remember the person's name)?

    Thanks a lot!
     
  2. cuchuflete

    cuchuflete Senior Member

    Maine, EEUU
    EEUU-inglés
    What country are you calling? Usage may vary considerably.
     
  3. lexicalia Junior Member

    Cologne Germany
    American English
    "This is (name) from (company). With whom am I speaking please?"
    Or, if you've forgotten their name: "I'm terribly sorry, but I'm afraid I've forgotten your name" will do just fine. Very polite and formal.
     
  4. french4beth

    french4beth Senior Member

    Connecticut
    US-English
    Or, sometimes I'll ask the person to spelltheir name for me if I don't want to admit that I've forgotten their name ;)
     
  5. rsweet

    rsweet Senior Member

    English, North America
    This is a great tip, french4beth. It often takes me 2 times to remember someone's name. :eek: The only problem with your technique would be if someone said, "S-m-i-t-h.":D
     
  6. paperclip013 Junior Member

    Bulgarian, Bulgaria
    Hello and Hola,

    As someone who makes a living out of phone calls, I would like to suggest the following:

    1.Good morning/afternoon/evening, this is (give your name here.) May I speak with the director of marketing?

    or

    2.This is Senor Moreno of Moreno et Cie. May I ask whom I am speaking with?

    I hope this helps,
    Paperclip013
     

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