Inquiry into order status

Discussion in '日本語 (Japanese)' started by ElProfundo35, Nov 13, 2013.

  1. ElProfundo35 New Member

    Russian, English - US
    Last Friday made an order from a Japanese store.
    So far, no updates on the order status so I'd like to inquire into it.
    Basically, when they will ship it out.
    In English it would be something like 'I'd like to know when you're going to ship it out'.
    My Japanese is poor, but guess it must be something with 'kudasai'.
    Suggestions?
     
  2. YangMuye

    YangMuye Senior Member

    元素精霊界〈アストラル・ゼロ〉
    精霊語, Chinese - Mandarin
    Something like
    注文した商品はいつごろ届きますか
    注文した商品はいつ配送されますか
     
  3. Nobu.0

    Nobu.0 Senior Member

    Tokyo
    Japanese
    If you want to ask when the product will arrive to you, "注文した商品はいつごろ届きますか"

    If you want to ask when they will ship out the product, "注文した商品はいつ発送しますか"

    I think 配送 is an ambiguous term. They say it means ship out and deliver.
    http://kotobank.jp/word/配送
     
  4. ElProfundo35 New Member

    Russian, English - US
    Thanks everyone.
    As it turned out, the order was canceled (item not in stock/discontinued) :(
     

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