telecommunication

I have to translate the following message: "We are either away from our desk or assisting other callers." This is what I have because I'm not sure how to translate the 'either' part (yes, I know I'm missing the accents): "Puede ser que estamos fuera del telefono o estamos ayudando a otras...

Hi everyone :)' I'm stuck with this word "valorisation". I'm translating a functional specification document. Here are two sentences that had the word: La valorisation de la consommation par rapport aux points attribués, La valorisation de l’utilisation des points. Valorise les...