acknowledgment and acceptance of order

wanabee

Senior Member
Japanese
Dear all,

If we buy something, we sometimes get a letter from the seller titled 'Acknowledgment and Acceptance of Order'.

Would you feel something strange if you received a letter titled 'acknowledgment of order' instead? (the word 'acceptance' is missing.)

Any comments would be appreciated.

Thank you in advance.
 
  • wanabee

    Senior Member
    Japanese
    Thank you very much, cyberpedant.:)

    Let me ask one more question:
    Does it make sense to say, 'We acknowledge your order but we are sorry we cannot accept it.'?
     
    Last edited:

    Parla

    Member Emeritus
    English - US
    Does it make sense to say, 'We acknowledge your order but we are sorry we cannot accept it.'?
    I would find it strange if I received such a message with no further explanation such as, "...as we are no longer in the lumber business."

    More usual would be "are unable to fill" rather than "cannot accept", with an explanation, which might be that the company is out of stock, or has discontinued a particular style (or size or color; whatever). Usually, if possible, the company will then offer a substitute product.
     
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