…and you won't sell much if you offend your customers by not allowing for small misunderstandings of language.Hi everyone.
I'm a owner of two hotels and I've to admit that an email like that one [the first one of this topic] would make me behave and reply in the same way of that owner.
its tone sounds like if I must do all he asks.
it is business, it is true, but I've also the right to choose right customers.
it is me who is selling after all.