Client Engagement


Senior Member
What does "client engagement" mean? There is a position called "client engagement manager". I read Wiki,, but still have no idea.

Customer engagement (CE) is the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer- or company-led and the medium of engagement can be on or offline.
  • Copyright

    Senior Member
    American English
    Customers and clients are the same thing – client is just a higher-class word for customer. Engagement means "dealing with them, interacting with them, serving them, etc."

    The "manager" portion makes it seem like that person would be managing other "account servicing/customer engagement/client engagement" people.