Conference call


Senior Member
french belgium

I need to explain to a customer that he's going to talk to me and someone else on the phone. Can I say that I am going to put him on conference ?

Could you please tell me what to say ?

Thank you

  • I think that's fine, as long as the customer understands the concept of a conference call.

    You might need to say something like "You need to speak also with MS Jones, so I'll put this call on conference." If you just say "I'll put you on conference" it doesn't automatically suggest that you will still be on the line.