designated promise time


Senior Member

Pourriez-vous me dire ce que signifie "designated promise time" dans la phrase "If the customer selects a 2-hour delivery window, complete the pick and pack process by the designated promise time, when is determined with delivery model." svp ?

Merci d'avance,
  • lingobingo

    Senior Member
    English - England
    The "designated promise time" is the "2-hour delivery window" (for example, between 2 pm and 4 pm on Tuesday) that the customer has selected from the delivery periods that were available. By offering that window, the company has promised to deliver the goods within that time period.
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