I am trying to discuss a generation gap between the older and the young in terms of their attitudes towards technology. In such case , can I say the elderly people prefer face to face service to techology service , such as robot provided service?What is the source of this sentence please? And what is a kiosk here? Can you please provide some context?
Do you mean face to face service sound ok while technology service does not?When I read your post, I understood "face-to-face service", but the meaning of "technology service" wasn't clear to me. I don't believe that those two words possess the meaning that you attribute to them.