free bumper

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  • djoolien

    New Member
    French
    C'est une note de service diffusé par S. Jobs à ses magasins au sujets des problèmes récents sur les iPhone. voici la note complète :
    1. Keep all of the positioning statements in the BN handy – your tone when delivering this information is important.
    a. The iPhone 4’s wireless performance is the best we have ever shipped. Our testing shows that iPhone 4’s overall antenna performance is better than iPhone 3GS.
    b. Gripping almost any mobile phone in certain places will reduce its reception. This is true of the iPhone 4, the iPhone 3GS, and many other phones we have tested. It is a fact of life in the wireless world.
    c. If you are experiencing this on your iPhone 3GS, avoid covering the bottom-right side with your hand.
    d. If you are experiencing this on your iPhone 4, avoid covering the black strip in the lower-left corner of the metal band.
    e. The use of a case or Bumper that is made out of rubber or plastic may improve wireless performance by keeping your hand from directly covering these areas.
    2. Do not perform warranty service. Use the positioning above for any customer questions or concerns.
    3. Don’t forget YOU STILL NEED to probe and troubleshoot. If a customer calls about their reception while the phone is sitting on a table (not being held) it is not the metal band.
    4. ONLY escalate if the issue exists when the phone is not held AND you cannot resolve it.
    5. We ARE NOT appeasing customers with free bumpers – DON’T promise a free bumper to customers.
     

    mathilde70

    Senior Member
    French
    La réponse est dans le point e : "case or bumper"
    Le bumper est une protection pour l'iPhone et le service clientèle ne veut pas les distribuer gratuitement.
     

    djoolien

    New Member
    French
    Merci Mathilde, j'avais un doute tellement ça me paraissait improbable.

    Thanks Keith, in this context it seem to be a plastic part to protect your phone.
     

    SteveRusso

    Senior Member
    Français de France
    Yes, with the release of iPhone 4, Apple is selling out bumper cases that supposedly enhances the network signal (one of the major problem encountered with the iPhone 4).

    Translation would be: «Nous n'offrons pas de Bumpers gratuits comme contrepartie à des clients. Ne promettez pas un Bumper aux clients»

    Ou en "bon" français: coques protection.
     

    djoolien

    New Member
    French
    Yes, with the release of iPhone 4, Apple is selling out bumper cases that supposedly enhances the network signal (one of the major problem encountered with the iPhone 4).

    Translation would be: «Nous n'offrons pas de Bumpers gratuits comme contrepartie à des clients. Ne promettez pas un Bumper aux clients»

    Ou en "bon" français: coques protection.
    plutôt : Coque de protection
     

    SteveRusso

    Senior Member
    Français de France
    But it's also commonly used for phones ?
    En Français, on parle de coque de protection en caoutchouc ou en silicone. Tu en trouves pour les téléphones, les télécommandes de télé,... tous ces objets condamnés un jour ou l'autre à glisser des mains pour atterrir brutalement sur un sol bien trop dur pour ces fragiles appareils.

    Bumpers, ou Bumper cases.
     

    djoolien

    New Member
    French
    En Français, on parle de coque de protection en caoutchouc ou en silicone. Tu en trouves pour les téléphones, les télécommandes de télé,... tous ces objets condamnés un jour ou l'autre à glisser des mains pour atterrir brutalement sur un sol bien trop dur pour ces fragiles appareils.

    Bumpers, ou Bumper cases.
    Merci de la précision, mais ma question était de savoir si le mot "bumper" est couramment utilisé pour les protection de téléphone.
     

    Keith Bradford

    Senior Member
    English (Midlands UK)
    No, not much. But don't let that give Apple a monopoly over it - translate as coque de protection rather than (a) leaving your readers in doubt or (b) introducing yet another unneccessary Anglo-Americanism into the French language.
     
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