I found some confirmation of my suggestion above. The following is about a new computer system that Mel's restaurant has installed that the servers use for taking orders.
While the immediate benefit at Mel's has been more accurate and complete order entry, the new system has other pluses. "We weren't able to measure our ticket time [the time between an order being received and served] before, but now we know our average dinner ticket is about nine minutes," Desiano says. (MonkeyDish.com)