guest feedback/customer feedback


Senior Member
Mandarin / the Shanghai Dialect

“While the menu was initially meant to be a limited-time offering, due to positive guest feedback, it has been made a permanent offering, according to Cast Members at the quick-service location. The full breakfast menu is now available to view online and on the My Disney Experience app.”

New "Limited-Time" Breakfast Menu Items Now a Permanent Addition at The Friar's Nook in the Magic Kingdom

What is the difference between “guest feedback” and “customer feedback”? Are they interchangeable here?
  • kentix

    Senior Member
    English - U.S.
    Disney would probably say not. They call their customers "guests" and you'll probably get shot, fired or forcibly ejected from the resort if you start calling them "customers".

    I love it. That's a great summary.

    You are guests in their kingdom when you go.
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