Its openness to engage/engaging

< Previous | Next >

pietrosan

New Member
Italian
Hi all,
I am having trouble figuring out this passage. I am unsure whether I should use "-ing" or not: "Your organization looms large in my mind, mainly because of the outstanding initiatives it has carried out in the past years, its openness to ENGAGE/ENGAGING with customers both online and offline". I would like to avoid saying "its openness towards customer engagement".
I admit this is not the first time I have issues determining the right option in similar situations :(
Any help would be very much appreciated!
 
  • Parla

    Member Emeritus
    English - US
    Welcome to the forum, Pietrosan. :)

    "Openness to engage with" would be wrong.

    I like "openness to engaging with" better than "openness to (or toward) customer engagement".

    Other opinions may differ.
     

    pietrosan

    New Member
    Italian
    Thank you Parla!
    Is there any other tip you could give me in order to understand the mechanism behind this type of sentence? I do feel it sounds better, but I wouldn't be able to say why the other option is wrong.
     
    < Previous | Next >
    Top