Hi, I would please ask you if the expression in bold is correct in the following:
Such transformation is likely to produce a cultural change, resulting in the firms shifting from a people-first to a technology-first approach, also in terms of how they manage the first interaction with their clients.
Such transformation is likely to produce a cultural change, resulting in the firms shifting from a people-first to a technology-first approach, also in terms of how they manage the first interaction with their clients.