Time frame

volver

Senior Member
french belgium
Hello,


A: Can you please tell me when you will get answer about this issue
B: I am sorry but I can't tell you how long this will take
A: Approximately
B : Unfortunately, I can't give you a time frame or lead time.

What would you say in this case?
Time frame or lead time and what else?

Thank you

VOLVER
 
  • Elwintee

    Senior Member
    England English
    Hello,


    A: Can you please tell me when you will get an answer about this issue?
    B: I am sorry but I can't tell you how long this will take.
    A: Approximately.
    B : Unfortunately, I can't give you a time frame or lead time.

    What would you say in this case?
    Time frame or lead time and what else?

    Thank you

    VOLVER
    Hi, Volver. This may seem unhelpful of me, but why use either phrase? This persistent person has had his/her answer (in the first 'B'), so I would just say: "As I said, I can't." or "I don't know". I don't think management-speak ever adds anything valuable to the plain truth! :)
     

    Nunty

    Modified
    Hebrew-US English (bilingual)
    Time frame and lead time do not mean the same thing to me.

    Time frame is the approximate length of time it will take to accomplish a task from start to finish.

    Lead time is the specific amount of time I have before a deadline.
     

    volver

    Senior Member
    french belgium
    Hello Elwintee,


    I know that B answers the question but I want to be more specific.

    Customer didn't get it. I want make him aware that there is no time frame.
    When a product is being repaired, it could take 2 days or 2 weeks
    Would it be fine to say unfortunately we don't have a time frame?

    What would you say?


    Thanks a lot.



    VOLVER
     
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