There is no suggestion that she is to present before the board, is there?
Zvonda has asked about this particular phrase, which has been presented as an item on an agenda.
Aren't there at least two very different possible uses of "warranty reduction program"?
1. A program to reduce the duration of the warranty (as per Categenesis).
2. A program to reduce the costs of supporting the warranty (as per Ford and others).
It seems to me, perhaps an innocent in this field, that to reduce the duration of a warranty does not require a program, it requires an executive decision.
To reduce the costs to the supplier of a warranty requires a concerted effort on behalf of the supplier and his sub-contractors - a program.
The first has a very negative impact on customers.
The second has a very positive impact on customers.
I have no idea which is correct in Zvonda's world.