I am going to write an email to a customer about his request for price reduction.
"We checked and have found there is not any margin for price reduction; however, to support you, we are trying very hard to give you a 1% discount . Please see the new prices attached."
For the part in bold, I want to imply it's very difficult for us to reduce prices, but we are actually doing it for you. I am wondering if "trying" there is not quite clear; would you understand it as "I am trying" but may not actually give you the discount.
Thank you.
"We checked and have found there is not any margin for price reduction; however, to support you, we are trying very hard to give you a 1% discount . Please see the new prices attached."
For the part in bold, I want to imply it's very difficult for us to reduce prices, but we are actually doing it for you. I am wondering if "trying" there is not quite clear; would you understand it as "I am trying" but may not actually give you the discount.
Thank you.